Privacy Statement
Enjoy Mozambique
This Privacy Statement explains what personal data and other information is collected by us, Enjoy Mozambique (“we”, “our”, “us”), as part of our activities, and how we use or process that information.
We are committed to complying with the EU General Data Protection Regulation (GDPR). These are referred to in this Privacy Statement as the “data protection legislation”. Whilst we recognise we are not in the EU, the EU GDPR regulation sets a recognised global standard and includes similar provisions to the South African Protection Of Personal Information Act (“POPI”) but has a wider scope than POPI.”
The data protection legislation gives you various rights regarding the way in which we store and use your information. These are set out below in section 1.1 – Your rights under the data protection legislation.
If you have any questions about this Privacy Statement, our practices, or your dealings with Enjoy Mozambique email us on info@enjoymoz.com
This Statement may change at any time so please review it from time to time.
To make it easier for you to review those parts of the Privacy Statement which apply to you, we have divided up the document into sections.
Section 1: General
Section 2: Website
Section 3: For our customers
Section 1: General
Laws apply to our use of anyone’s personal information and everyone has rights regarding how their personal information is handled. We have published this Statement to tell you:
- What information we may collect about you
- How we store your personal information
- What we use your personal information for
- Who (if anyone) we may pass it on to and how they use it, and
- Your rights as an individual
In this Privacy Statement, when we use the following words or abbreviations they will have the following meanings:
| Word or abbreviation | Meaning |
| Associate | Company, organisation or individual who carries out work for or on behalf of Enjoy Moz |
| Board member or members | Member/s of the Board of Directors |
| Customer | An individual or company who buys goods or services from us |
| Employee or employees | Any or all people employed whether full time or part time, permanent, temporary or fixed term contract. |
| Personal data or personal information | Information from which the identity of a living individual may be determined. Examples of Personal Data include (but are not limited to) first and last name, physical address, email address, phone number, work history and other contact information. |
| Sensitive or special category personal data or information | This is defined as personal data consisting of information about one or more of:Racial or ethnic originPolitical opinionReligious or philosophical beliefsTrade union membershipGenetic or biometric dataPhysical or mental health or conditionSex life or sexual orientationCriminal convictions and offences as well as alleged offences |
| Visitor | An individual visiting our website or our premises |
- Your rights under data protection legislation
We will ensure that the rights of people about whom information is held can be fully exercised under data protection legislation. These rights are:
- The right to information – under this right we must provide information to you and demonstrate that we collect and process your personal data fairly. We do this through this Privacy Statement.
- Right to access – you have the right to obtain confirmation that your data is being processed; access to your personal data; and other supplementary information
- The right to rectification – you have the right to have information about you corrected and / or to challenge us about the accuracy of the information we hold
- Right to erasure – the right to erasure (also known as the right to be forgotten) states that the you can have personal data erased under a number of specific circumstances
- Right to restrict processing – you are allowed, under certain specific circumstances, to prevent us from conducting specific processing of your data
- Right to data portability – you can request a copy of the information you have provided to us in a useful electronic format that another organisation could use
- Right to object – you can object to us processing your data if we cannot demonstrate legitimate grounds for that processing
- Right to appropriate decision making – you have the right not to be subject to a decision based solely on automated processing
- Right to notification; it is our duty to notify any third parties that may process our data if the you exercise your rights to rectify, restrict or erase your data
Should you wish to exercise any of your rights, please contact us using the details above.
- Retention of information
We retain your information only as long as we need it. If you have a specific query regarding how long we retain your information please contact us using the details above.
- Legal Basis
The legal bases we rely on for using personal information are as follows:
- Processing is necessary for the performance of a contract;
- Processing is necessary for the compliance with a legal obligation;
- Processing is necessary for our legitimate interests; or
- Consent has been obtained
We apply the most appropriate legal basis to personal data processing relative to the situation.
- Consent
Where we have requested your specific consent for processing your information (for marketing for example), you have the right to withdraw that consent at any time by contacting us using the details above. You may also unsubscribe from marketing emails by clicking the ‘unfollow’ link at the bottom of the email.
- Complaints
If you are dissatisfied with the way we have handled your personal data you should contact us so that we can investigate.
Section 2: Website
2.1 Cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit
which contains comprehensive information on cookies on a wide variety of browsers. You will also find details on how to delete cookies from your computer.
Our website will ask for your cookie preference on your first visit. You may choose to opt out of non-essential cookies. However, this may affect your browsing experience.
To check if cookies are enabled on your device, please follow the steps below. To understand these settings, the following links may be helpful, or you can use the Help option in your browser for more details.
Cookie settings in FirefoxCookie settings in ChromeCookie settings in Safari web and iOS.
To learn about controlling cookies on the browser of your mobile device please refer to your handset manual.
2.2 Other websites
Our website contains links to other websites. This privacy policy only applies to this website (Enjoy Mozambique); we cannot be responsible for the protection and privacy of any information which you provide whilst visiting other sites. When you link to other websites you should read their own privacy policies.
Section 3: For our users
3.1 Where we store your personal information
We are committed to holding your personal information securely. This means only those of our colleagues and contractors that need to see it have access.
All personal information is stored digitally.
3.3 What we use your personal information for
- For providing our services for you
- To issue bills and arrange payment with you if required
- To carry out our obligations arising from any contracts entered into between you and us
- To conduct appropriate anti-fraud or credit reference checks
- Prevention, detection and prosecution of crime
- Quality management
- Informing our staff, contractors or others (as appropriate) about past incidents (for example, anti-social behaviour), for their protection, in line with our policies
- Other purposes. We may anonymise your information so that it cannot be linked to you. In that case we may use the data for any purpose
3.4 Who else we may pass on your information to
Normally, only we will be able to access your personal information. However there may be times when we disclose your details to others, as follows:
- Our suppliers who enable us to provide our services to you, or who provide services on our behalf:
- IT providers who own or manage the computers, phones or systems we use
- Subcontractors who carry out work on our behalf
- Banks. For example to carry out payments through a secure system
- Companies that assist us in printing and mailing out our letters, leaflets and newsletters
- Our professional advisors and providers of financial services
- Others who may request information from us for their own purposes:
- For crime prevention or detection, risk assessment, resolution of complaints or other issues
- The police, fire service, health authorities or medical practitioners
We do not sell your information to others for their marketing or commercial purposes.
We will not share your personal information with anyone who claims to represent you unless we are satisfied that you have appointed them or they act in some recognised official capacity.
3.5 Social media
We may get your information from social media, whether on our own accounts or elsewhere. Where you use our own website or social media you grant us an irrevocable, royalty-free, non-exclusive licence, and give us your consent, to copy, use and reproduce any of your contributions for any purpose.
Where you make a contribution to any social media (whether on our own accounts or elsewhere) we may use that information for any of the purposes stated in this Privacy Statement.
Where a contribution to any social media (whether on our own accounts or elsewhere) constitutes a breach of Enjoy Mozambique terms and conditions, agreements, or laws that apply, we may take the following actions:
- Start legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
- Report you and disclose such information to law enforcement authorities in any jurisdiction as we reasonably feel is necessary.
The responses described in this Privacy Statement are not limited, and we may take any other action we reasonably deem appropriate and we are not obliged to take any action.
3.6 Marketing
We would like to send you information about products and services of ours which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please contact us.